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Subsea 7

Crew Connectivity Case Study

Subsea 7 is a leading global contractor in seabed-to-surface engineering, construction and services to the offshore energy industry. The organization required a fully managed VSAT system, custom designed to support crew communications for its globally dispersed vessels.

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01. Requirements

  • High speed broadband crew internet separate from corporate network
  • Compact equipment that can easily be shipped and installed onboard
  • High-availability connectivity for crew to purchase internet access on their personal devices
  • Ability for service to be available globally, wherever vessels operate

02. Solution

  • Fully managed 24 x 7 ‘Hotel style’ internet access on each ship
  • Dedicated crew network on separate stabilized antenna offers backup to corporate network
  • Customized tailored page for all users accessing the system with company branding
  • Flexible and secure billing platform to pay for crew internet access (timed, per MB, etc.)

03. Outcome

  • Dedicated separate system provides crew with reliable wireless access and eliminates the frustrations of competing network priorities
  • Allows crew to browse the internet, send emails and keep in touch with family and friends over social media networks
  • System successfully managing more than 1,100 individual user accounts

 

 


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